Managed Services

Having someone to navigate today's technology environment is becoming more relevant than ever. That's why you need a Managed Service Provider you can trust. One who has your best interests in mind, is forward thinking, and always has your back. At Computer Medics, we take all those things into consideration using a full service approach that is second to none. Choose a plan that fits your needs and we'll take care of the rest. We're here to eliminate the stress of dealing with technology so you can relax and focus on what matters most.

Our managed networks feature 4G LTE failover, configuration backups, and remote management to eliminate downtime and keep everything up and running smoothly. We provide all the necessary network hardware and an unlimited warranty so you never need to worry about unexpected costs for emergency support or replacement parts.

Computer equipment requires regular maintenance just like your car. However, most forget or wait until disaster strikes. Let us proactively monitor each device for malicious activity and hardware health to prevent catastrophe. We'll also install security patches and system updates as needed. In-shop and on-site services along with hardware can be added for those looking for additional end-to-end support.

Our managed servers are custom ordered to ensure the hardware exceeds your requirements and with more than enough room to grow. We proudly utilize RAID technology and enterprise level storage media to improve uptime and reliability. Remote monitoring and management along with the latest security software is also included.

Advancements in technologies has made now the perfect time to switch to Voice Over IP. If you are still using an analog phone system then you are missing out on a wide variety of new features like mobile apps and Outlook integration. You no longer need that bulky old phone equipment and unsightly wiring or those ridiculous phone bills. We have the solution you have been looking for.

Let us manage your Office 365 subscriptions, email accounts, and domains. Deal with one less headache as we make the necessary modifications and adjustments you need each month. We'll even protect your email, contacts, calendar, and other Office 365 data by replicating it to a secondary cloud server to prevent accidental, malicious, or unforeseen circumstances.

Backup Continuity and Disaster Recovery can be more important than you think. What happens when the computer or server that stores all of your data goes down? Sure, you might have a backup, but is that backup up-to-date? Can you afford to wait days or weeks to restore all of that data? Computer Medics offers a BCDR solution that can have you back up and running in hours or minutes.

Apple Services

We are part of a network of Apple authorized businesses that provide comprehensive support and repair services for Apple products. As an Apple Authorzied Service Provider (AASP), we employ Apple certified technicians who undergo continuous training on all Apple products so that you have peace of mind knowing your device is in good hands. We maintain high customer statisfaction standards, have access to genuine parts, and deliver efficient repairs, all while providing the Apple experience you know and love.

With any new device purchase Apple offers AppleCare+. This program covers your device for an extended period from normal defects. It also adds accidental damage coverage, subject to a service fee. For more information, contact us or visit

Apple includes a limited one year warranty with all new product purchases. As an Apple Authorized Service Provider, we are able to repair devices under Apple's warranty at no addtional cost. To find out if your device is under warranty, please contact us or visit

If your warranty has expired or your computer has been physically damaged we can help! We offer competitive pricing on any Apple product repairs. Out of warranty services include data backup, physical damage, liquid damage, and hardware and software repairs.

If you are new to the Apple experience or want to learn a new application we are here for you! We provide customized on-site training for all your Apple needs. Classes are available upon request for a small fee. For more information please contact us.

IT Support Services

  • REMOTE - We connect to your device to solve basic issues or provide step by step instructions using visual aid. This service operates on a first come first served basis. No appointment necessary.
  • IN-SHOP -  Drop off your device anytime. Using industry standard tools and diagnostic methods we will comprehensively troubleshoot and resolve hardware and software problems.
  • ON-SITE - Schedule an appointment for personalized assistance with a dedicated technician who can work with your issue from start to finish. Commercial or residential, Windows or Mac, we've got you covered.

Technology innovations evolve at such a rapid pace that sometimes you need to change the status quo. Wether it be migrating to a new platform, updating existing equipment, or even expanding/downsizing. Let us advise you on the best course of action.

We offer a limited selection of new computer hardware, peripherals, and networking products. Custom orders are available upon request so let us know if you're looking for something specific. All new hardware warranties are local and backed by us directly.

As an Apple Authorized Service Provider and member of the Dell Expert Network we are able to accommodate nearly all types of repairs: Cracked or damaged hardware, software installation, virus or malware removal, hardware upgrades, general diagnostics, etc. Contact us to get started.

Backups are the only way to truly protect your data, especially if that data is mission critical. Making sure those backups work and are run often is key. We create custom backup scripts for external drives and NAS devices to ensure their success and we have partnered with Carbonite Online Backup for cloud continuity.

© Copyright 2020 Computer Medics of SW Florida, Inc. - All Rights Reserved